Oncologist4.6· 812 reviews

cCARE High Desert

Victorville, California

cCARE High Desert Oncologist in Victorville, CA offers expert cancer care and personalized treatment. Located at 12998 Hesperia Rd #204, contact us at +1 760-780-4960 for compassionate oncology services.

Guest rating
4.6/ 5
Reviews
812
Category
Oncologist
City
Victorville
Usual hours
8 AM–5 PM

About cCARE High Desert

cCARE High Desert specializes in cancer care and treatment. The center is dedicated to helping patients navigate their healthcare journey with empathy and professionalism. A team of board-certified oncologists treats various oncological conditions. This practice strives to provide peace and hope during challenging times.

Located at 12998 Hesperia Rd #204, Victorville, CA, cCARE High Desert is accessible for patients in the area. The team includes experienced oncologists and caring staff dedicated to patient comfort and well-being. They treat a variety of oncological conditions and work closely with both new and long-term patients. Office hours run Monday through Thursday from 8 AM to 5 PM, and Friday from 8 AM to 2 PM. Patients need to schedule appointments, and walk-ins may not be accommodated. It can get busy, so plan accordingly.

Patient feedback highlights a clean environment and friendly staff. The communication during treatment is professional. However, it’s good to note that phone response times can be slow, so patients might need to be patient with scheduling. The infusion room is managed well, ensuring timely care for patients. Overall, visits are structured to ensure timely care, but be prepared for possible wait times.

What guests say about cCARE High Desert

Guests often praise

Professional and friendly staff. Timely care in the infusion room. Board-certified oncologists take time to answer questions.

Clean and welcoming environment. Empathetic approach to treatment.

Worth knowing

Long wait times for appointments. Difficulty reaching staff by phone. Frequent appointment cancellations.

Lack of communication regarding scheduling issues. Frustration with billing and insurance processes.

Best for

Patients seeking compassionate cancer care. Individuals needing support for various oncological conditions.

Patients looking for experienced oncologists in the High Desert area. Those who appreciate a friendly, empathetic healthcare environment.

What Patients Say

Patients describe a warm and supportive atmosphere at cCARE High Desert. The nurses display remarkable professionalism, taking care of each patient promptly, especially in the infusion room where efficiency is crucial.

Dr. Pallavi Popli receives commendations for her friendly approach. Patients appreciate her willingness to engage in conversations, answering all questions thoroughly. This rapport makes for a comforting experience.

The reviews consistently highlight the staff's dedication. Many express gratitude and happiness with the team, indicating that the supportive environment fosters a sense of hope during challenging times.

While most reviews applaud the quality of care, some concerns arise regarding communication. A few patients noted difficulty in reaching the office by phone. This aspect appears to be an ongoing challenge, but staff are working on improvements.

Cleanliness in the facility is a strong point. Patients feel safe and secure in the clean environment, which contributes positively to their overall treatment experience. The staff's commitment to a tidy space is frequently praised.

What cCARE High Desert offers

Services, accessibility, payments and more, grouped as the place lists them.

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

Amenities

  • Toilet

Crowd

  • LGBTQ+ friendly
  • Transgender safe space

Planning

  • Appointment required
  • Appointments recommended

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Opening hours

When cCARE High Desert is open during the week.

Opening hours
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–2 PM
SaturdayClosed
SundayClosed
Call for information+1 760-780-4960
ContactWhatsApp
PlanningAppointment required · Appointments recommended

Hours can change on holidays. Call ahead to be sure.

Before Your Visit

cCARE High Desert welcomes patients seeking oncology services. It is best to schedule an appointment before arriving. This ensures you receive timely care without unnecessary delays.

The clinic operates Monday through Thursday from 8 AM to 5 PM and Friday from 8 AM to 2 PM. Note that it is closed on weekends. Busiest times usually occur early in the week. Consider arriving in the mid-morning to avoid long waits.

Accessibility is important here. The parking lot has designated wheelchair-accessible spaces. Additionally, the entrance and restroom are wheelchair-friendly to create a comfortable experience for everyone.

Finding the clinic is straightforward with ample parking available. For payments, they accept credit cards, debit cards, and NFC mobile payments. Be ready to provide your insurance information upon arrival if applicable.

Upon arrival, check in at the reception area. Expect a warm welcome from the staff. Waiting may vary, but the professionalism of the staff is highly praised in reviews. Prepare any questions you may have to make the most of your consultation.

How to get there

Address

12998 Hesperia Rd #204, Victorville, CA 92395, United States

Photos of cCARE High Desert

Reviews of cCARE High Desert

What recent visitors say, and how the ratings add up.

4.6/ 5

Based on 812 reviews

Rating distribution

  • 583%
  • 48%
  • 31%
  • 21%
  • 18%
  • Linda B.2025-10-17

    The nurses were very professional and took care of all the patients in the infusion room in a timely manner. m

  • Rose W.2025-10-17

    Called 28 times on may 2nd they never answer the phone

  • Darcie W.2025-10-15

    Professional, Friendly<br>Dr. Popli was awesome. It was my first visit with her. She took the time to talk to me, made sure she answered all my questions.

Show all reviews (9)
  • Jennifer S.2025-10-15

    Love the amazing staff

  • Jennifer S.2025-10-15

    Staff is amazing makes me feel good about the treatment

  • Wilfred C.2025-10-13

    I trust these are going to be better I have the hope and the belief that God will help us with this program.

  • Ishmael V.2025-10-13

    I HAD A VERY GOOD EXPERIENCE ALL THE STUFF WAS AMAZING N ESPECIALLY DR PALLVI POPLI SHE WAS VERY NICE AND FRIENDLY GOD BLESSED THEM TODAY N ALWAYS BLESSINGS I'M HAPPY I'M IN GOOD HANDS

  • VICTOR M.2025-08-12

    The doctors are great and the staff in the office are very helpful. The problem is trying to get anybody to answer the phone or even return a call. They said are working on it but I have been there a year and nothing has changed. Also they will make your appointments without any input from you and then cancel them when you go to the appt or a day or so before your appt...

  • Leticia L.2025-05-01

    The team of team at this facility is truly a family. All staff that I have been in contact with made me feel I was important and part of the family. My Dr. Dr. P is exceptional with her care and is very easy to talk to and always answers all of my questions without me ever feeling rushed and i feel comfortable with my treatment plan! Thank you all.

How cCARE High Desert scores

Scored out of 10 from what reviewers say. Topics they do not mention are left out.

  • Quality of care9/10
  • Staff friendliness9/10
  • Wait time4/10
  • Communication3/10
  • Cleanliness8/10
  • Appointment scheduling3/10

Frequently asked questions

What services does cCARE High Desert provide?

cCARE High Desert offers oncology services. Patients can receive treatment for various oncological conditions. Board-certified oncologists manage patient care, ensuring solutions for healthcare questions are accessible.

What are the opening hours for cCARE High Desert?

cCARE High Desert operates Monday to Thursday from 8 AM to 5 PM. On Friday, the hours are 8 AM to 2 PM. The center is closed on Saturday and Sunday.

Can I walk in for an appointment at cCARE High Desert?

It's best to call ahead to confirm appointments at cCARE High Desert. Walk-ins are not mentioned in the provided details, so contacting them is recommended for specific visit protocols.

Is there parking available at cCARE High Desert?

Information regarding parking availability at cCARE High Desert is not specified. It’s advisable to reach out directly for details about parking options.

What can I expect during my visit to cCARE High Desert?

During a visit to cCARE High Desert, patients can expect professional care. Reviews mention friendly staff and timely treatment in the infusion room. Communication appears to have room for improvement.